The small fries can do a good job too ya know...
Thursday, August 27, 2009 at 3:12PM 
Danielle Keister from the Gritty Virtual Assistant posted this article recently, and I thought it was so good, I had to republish it here. To see the full article, please go here. The snippet of the article is below:
Why do some folks think bigger is necessarily better when it comes to business?
Some of the absolute worst service and quality comes from big companies.
Bigger can mean less service, less personal attention, less devotion to detail, and clients being treated like numbers instead of human beings. Where each is viewed as a transaction instead of an opportunity to serve and deliver with craftsmanship and pride.
Bigger also very often means more difficulty and complexity in managing, with less effectiveness and control over the quality of the end result or work product, and the need for greater profit margins just to break even.
Danielle hits it right on the head - bigger isn't necessarily better. It often takes forever to get a response or a solution when dealing with larger companies. When you work with a virtual assistant - you are working with someone who has a vested interest in giving you the best service possible. If the client is happy with the service, the relationship is likely to become a win-win. Thanks again Danielle for the great insight.
Kate |
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